RemoveAI Privacy Policy

1. Information We Collect

We may collect account information such as your name, email address, password, and login details when you create or use an account.

We collect content and service data needed to provide RemoveAI, including uploaded images, image editing inputs and outputs, background removal requests, background generation prompts, object removal requests, export activity, credit usage, subscription status, payment status, and support messages.

We collect technical and usage data such as IP address, browser type, device information, operating system, pages visited, feature usage, logs, error reports, and approximate location derived from your IP address.

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2. How We Use Information

We use information to provide, maintain, secure, and improve RemoveAI image editing services; process uploads and outputs; manage accounts, credits, subscriptions, and one-time credit packs; process payments; prevent abuse, fraud, and unsafe content; provide support; communicate service updates; and comply with legal obligations.

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3. Image Processing and Retention

Uploaded images and generated outputs are processed securely to deliver the requested editing features. We may temporarily store images, outputs, and related metadata as needed for service delivery, troubleshooting, abuse prevention, security, legal compliance, and account support.

We do not claim ownership of your uploaded images. You should not upload content that you do not have the right to process or content that violates our Terms of Service.

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4. Payments

Payment information may be processed by our payment providers. RemoveAI receives limited billing information such as payment status, subscription status, transaction identifiers, plan details, and credit purchase details. We do not store full payment card numbers.

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5. Sharing Information

We do not sell your personal information. We may share information with service providers that help us operate RemoveAI, including hosting, storage, analytics, security, customer support, AI processing, and payment providers.

We may also disclose information when required by law, to protect our rights and users, to investigate fraud or abuse, to enforce our Terms, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

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6. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, understand product usage, improve performance, and protect the service. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

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7. Data Security

We use reasonable technical and organizational safeguards designed to protect your information, including encryption in transit, access controls, monitoring, and secure storage practices. No internet service can guarantee complete security.

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8. International Transfers

Your information may be processed in countries other than where you live. When we transfer information internationally, we take steps designed to protect it according to applicable law.

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9. Your Rights

Depending on where you live, you may have rights to access, correct, delete, export, object to, or restrict the processing of your personal information. You may also withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@removeai.io. We may need to verify your identity before completing your request.

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10. Children's Privacy

RemoveAI is not directed to children under 13. If you believe a child under 13 has provided personal information to us, contact us so we can take appropriate action.

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11. Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

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12. Contact Us

CODEONE LTD
71-75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
United Kingdom

Website: www.removeai.io

Email: support@removeai.io